PRIVACY POLICYPrivacy Policy
Introduction
Hashizume Noodle Inc. (hereinafter "the Company") recognizes the importance of protecting personal information and is committed to handling and safeguarding it appropriately, as we consider this to be our social responsibility.
Definition of Personal Information
Personal information refers to any information relating to an individual, including but not limited to name, date of birth, gender, phone number, email address, occupation, and employer — information that can be used to identify a specific individual.
Collection and Use of Personal Information
The Company collects and uses personal information solely within the scope of the following purposes. Such collection and use is based on the voluntary provision of information by the customer. By providing personal information, the customer is deemed to have consented to its use in accordance with this policy.
- Fulfilling orders and delivering products purchased from the Company
- Providing customers with useful and relevant information, such as new product announcements
- Conducting inquiries, confirmations, and gathering feedback for service improvement
- Investigating and preventing misuse of our services by those with fraudulent or improper intent
- Improving the services and security offered by the Company and its business partners
- Responding to various customer inquiries
Disclosure of Personal Information to Third Parties
The Company will not disclose or provide personal information to any third party without the prior consent of the individual, except where required by law or other legitimate grounds.
Oversight of Subcontractors
In the course of providing products and services to customers, the Company may share part of customers' personal information with external subcontractors. In such cases, the Company will ensure that subcontractors handle personal information appropriately.
Management of Personal Information
To prevent the leakage, loss, or damage of personal information, the Company has appointed a Personal Information Protection Manager, takes appropriate security measures, and strives to keep personal information accurate and up to date.
Cookies
This website may use cookies for purposes such as processing purchases and analyzing user behavior. Please note that if cookies are disabled in your browser settings, some features of this website may be limited.
Inquiry, Correction, or Deletion of Personal Information
If a customer wishes to inquire about, correct, or delete personal information they have provided to the Company, we will verify the identity of the individual and respond promptly within a reasonable scope.
For Restaurants & Corporate Clients
Frequently Asked Questions
A complete list of frequently asked questions and answers is available.
Download Materials
Hashizume Noodle Web Catalog (PDF available)
Apply for Noodle Samples
For professionals in the food industry or those planning to open a restaurant, we offer sample noodles (for a fee).